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FAQ'S

Have questions? We have answers

We're currently using Excel spreadsheets, why do I need a resource management tool?

Spreadsheets are great if there's little complexity - when there's only a few people on the team and just a few projects in the pipeline.

As you grow and your business becomes more complex, spreadsheets become more difficult to maintain, share, and collaborate on.

In a nutshell, resource management tools help project teams improve visibility into their resources — through resource planning, workload management, and more. You can stay on top of all the moving parts of your projects and business, and maintain a single, reliable home for all your plans. Resource management tools can also help automate scheduling and time tracking. This saves you time and money, while giving team members better visibility into their work schedules and availability.

How does Runn work with project management tools?

Project management tools are about what needs to get done, by when, for a specific project. Whether you use Atlassian's Jira, Asana or MS Project—project management tools are essential for every project team.

However, no matter how well you plan out the individual tasks of a project, if you do not have the right resources at the right time, you won't be able to deliver it. This is where Runn fits in. Runn cares about the bigger picture and helps you align people, projects and time across the entire company.

How does Runn work with time tracking tools?

Runn deals with the future, time tracking tools deal with the past and are often invaluable for invoicing. Both are important to figure out how you are currently tracking so you can make the right levels of adjustments to your plans.

Runn provides you with actuals tracking capabilities built-in, but also integrate with other popular and more specialized tools such as Harvest, Clockify and WorkflowMax, and keep these automatically in sync for you. If you've built your own tracking tools, you can use our API to keep both in sync.

What makes Runn different?

We take pride in Runn being a dynamic and easy-to-use experience. Runn makes resource management highly visual and intuitive, with a range of charts and graphs that update in real time. Immediately see how metrics like capacity and utilization change as you assign work and view different scenarios.

Runn lets you see your business from a high-level perspective. Rather than getting caught up in the specific task or scheduling someone's workday down to the minute, Runn focuses on aligning the overall resource and project plans - so you can focus on the things that matter to you.

Is Runn a good fit for my business?

Our users come from a wide range of industries, including technology, engineering, consulting, and construction & architecture. No matter what industry you're from, Runn was primarily built for businesses that run projects - either internally or externally.

Runn works for companies of all sizes, particularly for those that are growing fast and need help managing an increasing number of people and projects. If you want a high-level view of the projects coming down the pipeline and the people you need to schedule, Runn may be a great fit for you!

Have a look at our case studies to see how other businesses are using Runn.

Does Runn integrate with other software and tools?

Runn has native integrations with Clockify, WorkflowMax and Harvest for importing people, projects, clients, and actuals. You can use our REST API to build your own custom integration.

Do you offer training or support to help new teams onboard?

Everyone has full access to our help centre and can chat with our customer support team via the in-app chat. Our Pro and Annual plans come with a complimentary 1 hour onboarding or training session.

Is my data secure?

We take the security of your data very seriously. Data is transferred and stored in an encrypted format on our certified third-party hosting and data platform, Heroku/Salesforce.

We regularly review our security process and enlist the help of third-party security consultants to review our product and processes. Our customers include security organizations that provide auditing and security testing services, who have independently evaluated our security practices and decided to use Runn as their resource management tool.

You can find out more on our our Security, Privacy and GDPR pages.

What our customers have to say

Capterra rating 4.9 stars
On any given day, I can see how our projects are tracking against their budget, evaluate their current and projected outcomes, which ensure we hit our project goals.
Bridget Feierabend
Project Manger
One of the best things about Runn, that we haven’t had with previous tools, is being able to add tentative projects.
Francesco Fabbro
Project Manager
The capacity planning chart really changed things for us. Being able to drill into a team and see where the cliffs are has been a huge benefit.
Jason Mills
Director of Engineering
I go to Runn to look whether we are tracking towards a particular business goal, the utilisation rate - basically the health of the team and the business.
Heather Page
Chief of Staff
Runn is essential to what we do on a day-to-day basis.
Rich Gigante
Chief Revenue Officer
An amazing tool that has transformed the way we plan, schedule and forecast work in our agency.
Nick Frandsen
CEO
Over 17,000 projects, 23 million scheduled hours, and 18,000 people are actively being managed.

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