Your data is protected with industry-leading encryption, authentication, and compliance standards.
Effective date: 15 April 2025
Runn is SOC 2 Type II certified and supports compliance with global privacy regulations, including GDPR, CCPA/CPRA, and other regional privacy legislations worldwide.
Your data is securely hosted on Salesforce Heroku in the US or EU, with strong encryption and regular security updates.
We secure our development processes end to end and undergo annual independent audits.
Compliance is continuously monitored with Vanta. Audit reports and penetration test results are available on request.
Want more details? Visit our Trust Center or view our Privacy Policy.
Yes, Runn undergoes independent penetration testing at least once per year. Reports are available upon request.
Your data is securely stored in Salesforce Heroku Europe-based or US-based data centers.
Runn does not store credit card details, these are securely stored and processed by our payment provider Chargebee.
We are SOC 2 Type II certified and follow top security standards, including GDPR compliance.
We use Single Sign-On (SSO), Two-Factor Authentication (2FA), encrypted passwords, and strict internal access controls to secure your data.
Customers can delete their Runn account and request complete data removal in accordance with privacy regulations.
We keep point-in-time backups of your data for seven days and delete all data within 21 days after contract termination.
To report a security issue, please email us at security@runn.io — we’ll get back to you within 24 hours.
If you have any questions about how we keep your data safe, visit our Trust Center, contact us at help@runn.io — or simply message us through our in-app chat.