In our customers’ own words, here’s why leading custom software and IT solutions teams choose Runn for smarter resource planning.
For custom software and IT solutions teams, effective resource planning is critical but often challenging. As businesses scale, so do the complexities of managing people, skills, and capacity across multiple projects and priorities.
This is where Runn comes in. Our strong pedigree stems from our founding team, who have spent many years working in (and with) software and IT teams. They drew on their first-hand experience with project planning and resource scheduling to build our platform, which addresses the operational roadblocks delivery teams like yours face every day.
From cloud consultancies like Ollion to digital transformation firms like TribalScale, software and IT teams are turning to Runn to streamline operations, improve visibility, and make smarter decisions faster.
Here's how we're helping teams overcome common resource planning challenges — in their own words.
This is the crux of why many solutions-based businesses and teams seek out a dedicated resource management solution. As teams grow, assigning resources reactively or on an ad-hoc basis begins to create more issues than it solves. Without centralized visibility into team availability, skills, or workload, there is an increased risk of burnout, misaligned assignments, and missed opportunities.
Runn provides a single source of truth for resource and project management. Resource managers get a real-time view of who's available, their skills, and where they’re allocated, while leaders get access to the information they need to make decisions across the organization. With improved visibility in resources, leaders can align resource direction to strategic objectives.
Ollion, the global cloud consultancy, found Runn has helped dismantle the operational silos that were holding them back and creating inefficiencies. Now, they can accomplish more with less.
With Runn, we reduced our operational footprint and increased profitability. The synergy between teams is much stronger, and everyone now works from a single source of truth. That means better decisions, faster, so we can achieve more with less.” Csaba Muha, Head of Delivery and Operations Excellence, Ollion
Cybersecurity firm Chaleit faced similar issues before switching to Runn.
The client might be in one timezone, and the team working on their project might be spread across several other timezones. To manage this with the flexibility and agility we wanted, we had to build an infrastructure that was collaboration-orientated, workflow-orientated — and super fast.” Dan Haagman, CEO, Chaleit
And Runn helped them achieve that.
Many teams start with spreadsheets. But as resource pools grow, the role of resource management becomes more complex and teams hit the limits of manual tooling.
Spreadsheets struggle to scale with you, becoming unwieldy under the weight of the data you’re collecting across resources, teams, projects, and more. Without detailed allocation capabilities or meaningful reporting, even simple questions become hard to answer.
Information is out of date more often than not, and manual entry and analysis steal valuable time.
That’s what led Ollion to adopt Runn:
Before Runn, our data hygiene was unreliable, and manual forecasting took up multiple days of management attention each month. Now, our data hygiene is excellent, and forecasting only takes a few hours per month. Its user-friendliness has significantly improved our data accuracy, so we make faster, better decisions."
Smartmatic, leaders in election technology, had a similar experience:
Previously, our resource management was scattered across numerous Excel sheets. This lack of centralization made it strenuous to obtain a comprehensive view of our multiple design and development operations." Shari Little, former Product Director, Smartmatic
From finance to forecasting, Runn makes every minute count.
Continue reading ➡️ Transitioning From Spreadsheets to Runn for Resource Management
Good data enables great decisions, but only if it’s accessible and accurate. Without a dedicated capacity management tool, many software and IT teams struggle with siloed, fragmented, and incomplete data. This makes resource planning, forecasting, and financial monitoring unnecessarily difficult.
Runn brings clarity to complexity, enabling confident decisions based on real-time data, as Ollion discovered:
Before Runn, our financial outlooks were oversimplified and hid key variances. Manual forecasting took days. Now, our forecasts are more accurate, and we’ve cut planning time from days to hours.”
Intergrove, a specialist IT services firm, saw similar benefits:
Runn has been an excellent fit for our operating model, providing a modern and intuitive UI, and reporting that makes resource and project management simple."
Capacity issues create lots of problems for service-based businesses. Overworked teams scrambling to meet demand. Managers unable to justify reallocating resources to high-priority projects. Missed opportunities to use spare staff time. Unseen icebergs waiting to sink you in the future…
Runn solves these problems by providing clarity into capacity now and in the future. With capacity forecasting, you always know what your team can reasonably handle, whether new projects are possible or if you need more staff.
Being able to visibly demonstrate overutilization is also key for managing internal expectations.
It’s all about understanding their utilization and the revenue they bring in. With better visibility, we can make proactive decisions—whether it’s hiring, restructuring, or tweaking processes—rather than reacting to problems after they come up. With Runn, we could quickly understand where teams were expected to spend time and where they were actually spending it.” Csaba Muha, Ollion
And when it’s time to ask for more headcount or push back on unrealistic delivery dates?
Runn is essential to what we do on a day-to-day basis. It provides a clearer picture into what everyone is working on and makes it much easier for us to move things around.” Rich Gigante, Chief Revenue Officer, TribalScale
Not all resource management tools are built with software and IT teams in mind. When your team lives and breathes tech, clunky platforms won’t cut it. Faced with underwhelming features and usability, you might be tempted to create your own bespoke tooling – but you don’t have time for that.
That’s exactly why Chaleit looked for a platform that matched their standards.
We wanted something that was powerful, highly visual, and simple. I kept coming back to the manufacturing concept of the ‘visual factory’ - we needed a visual factory for our time, so we can clearly see what all our resources are doing. Runn’s visual UX really stood out to us - and we’d been looking at a lot of different project management systems. Honestly, it’s one of the best UXs I’ve seen for this use case.”
Intergrove also found Runn stood head and shoulders above competitors, proving you don’t need to compromise between powerful functionality and an affordable price point.
Runn’s streamlined approach ensures we can manage projects effectively and with ease. The pricing was competitive, support was excellent, and it struck the right balance between power and usability.”
In a sea of tools that overpromise and underdeliver, Runn gives teams a platform that does more and delivers quality.
Runn was founded by IT professionals for IT professionals. So we know software and IT solutions teams aren’t just looking for tools, but tech partners who understand their challenges, can solve their problems, and work with them to deliver exceptional client outcomes.
That’s exactly how customers describe working with Runn, including Veraqor:
By selecting Runn’s resource management platform, we’re leveraging its powerful capabilities to streamline our operations, improve resource allocation, and ensure that our goals are met more effectively. This partnership enhances our ability to deliver value and stay aligned with the dynamic needs of our clients.” Talha Aziz, Director of Consulting Services, Veraqor
Csaba Muha from Ollion also felt the power of partnering with Runn:
From the first touch with customer success to implementation, Runn’s team has been extremely responsive. It feels like we’re part of each other’s teams. This partnership has far exceeded our expectations.”
But we’re not just about your business outcomes. We’re a people-centric business that’s committed to improving workload and balance in a famously overworked sector. This chimes with the goals of our clients too, who understand imbalanced workload and overutilization are bad for people and business.
Lengthy onboarding processes and complex rollouts are common roadblocks when adopting enterprise software. Many platforms take months to configure, draining time, money, and morale before you even get started. Runn’s customers tell a different story.
With minimal configuration, supported data transfer, and dedicated customer success managers, you can get Runn running in days, not months.
It was so easy for our staff to adopt Runn that they didn’t need any training, and the transition took just two days. The way our teams seamlessly adopted the platform speaks for itself—no complex training or coding was required, and everyone got up to speed in no time.” Csaba Muha, Ollion
A simple implementation process sets the foundation for streamlined, consistent adoption.
What stood out for us was the ease of use. We were able to get started with minimal upfront configuration and setup, unlike other platforms. And Runn’s comprehensive help content and video tutorials allowed us to onboard quickly and efficiently.” Integrove
And if you do run into any challenges, we’re there to help you.
The Runn team was really easy to work with. Really open, and authentic. They formed a real security trust relationship with us. And as a result, we really got what we needed in terms of our supplier due diligence.” Dan Haagman, Chaleit
Learn more: Transitioning to Runn – An Interview with Our Senior Implementation Manager ➡️
Some tools promise to empower your team but take weeks of training and on-site consultants to learn. An Everest-like learning curve that demands crampons and oxygen tanks doesn’t inspire user confidence. Adoption is low, and you’re slow to realize the value of the system.
With Runn, the learning curve is gentle and easy to navigate.
We selected Runn for its sleek, user-friendly interface that eliminates the need for extensive training. It was so easy for our staff to adopt Runn that they didn’t need any training, and the transition took just two days. Everyone got up to speed in no time.” Csaba Muha, Ollion
Best of all? You can start small and we’ll scale with you as your confidence and needs grow.
Runn’s commitment and adaptable platform align seamlessly with our vision, offering simplicity from the get-go and the ability to expand with us through complexity” says Muha.
