January 13th
11:00 AM ET / 5:00 PM CET
The past year brought new challenges - and fresh clarity - for resource and operations leaders. From evolving team structures to smarter forecasting and people-first planning, 2025 tested what works (and what doesn’t) in Resource Management. We’ll sit down with experienced RM leaders to unpack their biggest takeaways from 2025: what changed, what clicked, and what they’re focusing on next. Expect a practical, real-world discussion - not just trends or theory. You’ll hear how leaders adapted, the lessons they’ll carry forward, and the advice they’d give to anyone leading teams into an even more dynamic 2026.
Gary Ward is the founding member and Director of a centralized Resource Management Office at Guidewire Software, Inc. leading a global team of RMs who support the Professional Services Business across AMER, EMEA & APAC. With over 20 years of experience across multiple domains in business operations, process efficiency, engagement lifecycle support, continuity planning & resource management, Gary is a regular content contributor and speaker on the theme of workforce and resource management. He holds an MSc in Clinical Psychotherapy from University College Dublin, a Master's in Psychoanalytic Philosophy from Trinity College Dublin & a post-master Specific Modality Training from TSOP at St. Vincent`s University Hospital. He is a Resource Management Certified Professional (RMCP®) and an advisory board member of the Resource Management Institute (RMI).
Jennifer is a Senior Resource Management Professional (RMCP®) with more than a decade of experience helping professional services firms plan smarter, staff better, and build resourcing structures that truly support their people. Her experience spans Assurance, Tax, Advisory, and Client Accounting Services (CAS), giving her a deep understanding of how to align talent with business goals across service lines. Jennifer believes great resource management is both data-driven and people-centered. She partners closely with HR, Finance, Recruiting, Business Development, and Practice Leaders to strengthen capacity planning, improve skills visibility, streamline deployment, and support sustainable growth across teams and regions. Her goal is simple: create clarity, reduce friction, lead with compassion, and make resource management a strategic advantage. Resourcing done right isn’t reactive–it’s a competitive edge that helps both the business and its people thrive.
Nora Fleischhut is an experienced transformation consultant, passionate speaker, and future of work enthusiast. After working in consulting at one of the Big Four for seven years, she’s now partnering with Runn on a mission to unleash the potential of organizations and people by creating more adaptable, human, and joyful ways of working and enabling a change of perspective. With her optimistic, collaborative, and innovative mindset, she creatively draws on methods and expertise from the fields of neurobiology, behavioral sciences, agile ways of working, and psychology. How her friends would describe her to a stranger: Unfalteringly positive.
Online
January 13th
11:00 AM ET / 5:00 PM CET
January 13th
11:00 AM ET / 5:00 PM CET
The past year brought new challenges - and fresh clarity - for resource and operations leaders. From evolving team structures to smarter forecasting and people-first planning, 2025 tested what works (and what doesn’t) in Resource Management. We’ll sit down with experienced RM leaders to unpack their biggest takeaways from 2025: what changed, what clicked, and what they’re focusing on next. Expect a practical, real-world discussion - not just trends or theory. You’ll hear how leaders adapted, the lessons they’ll carry forward, and the advice they’d give to anyone leading teams into an even more dynamic 2026.
Gary Ward is the founding member and Director of a centralized Resource Management Office at Guidewire Software, Inc. leading a global team of RMs who support the Professional Services Business across AMER, EMEA & APAC. With over 20 years of experience across multiple domains in business operations, process efficiency, engagement lifecycle support, continuity planning & resource management, Gary is a regular content contributor and speaker on the theme of workforce and resource management. He holds an MSc in Clinical Psychotherapy from University College Dublin, a Master's in Psychoanalytic Philosophy from Trinity College Dublin & a post-master Specific Modality Training from TSOP at St. Vincent`s University Hospital. He is a Resource Management Certified Professional (RMCP®) and an advisory board member of the Resource Management Institute (RMI).
Jennifer is a Senior Resource Management Professional (RMCP®) with more than a decade of experience helping professional services firms plan smarter, staff better, and build resourcing structures that truly support their people. Her experience spans Assurance, Tax, Advisory, and Client Accounting Services (CAS), giving her a deep understanding of how to align talent with business goals across service lines. Jennifer believes great resource management is both data-driven and people-centered. She partners closely with HR, Finance, Recruiting, Business Development, and Practice Leaders to strengthen capacity planning, improve skills visibility, streamline deployment, and support sustainable growth across teams and regions. Her goal is simple: create clarity, reduce friction, lead with compassion, and make resource management a strategic advantage. Resourcing done right isn’t reactive–it’s a competitive edge that helps both the business and its people thrive.
Nora Fleischhut is an experienced transformation consultant, passionate speaker, and future of work enthusiast. After working in consulting at one of the Big Four for seven years, she’s now partnering with Runn on a mission to unleash the potential of organizations and people by creating more adaptable, human, and joyful ways of working and enabling a change of perspective. With her optimistic, collaborative, and innovative mindset, she creatively draws on methods and expertise from the fields of neurobiology, behavioral sciences, agile ways of working, and psychology. How her friends would describe her to a stranger: Unfalteringly positive.
Online
January 13th
11:00 AM ET / 5:00 PM CET