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Most organizations already have rules for how people get staffed to work. The challenge is that those rules are not always visible, consistent, or designed with people in mind. In this LEAP webinar, we’ll explore how the Resource Management team at JFF built a practical framework to bring more structure and consistency to resourcing decisions while preserving the flexibility needed for different projects and situations. We’ll look at how the team translated experience, data, and employee feedback into project-load guidelines, benchmarks, and guardrails by role level, and how earlier RM involvement in proposals helped improve staffing decisions before work was committed. This conversation is designed for Resource Management, Professional Services, operations, and workforce planning professionals looking to create clearer, more consistent resourcing practices without introducing unnecessary rigidity.
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Ying Chuan Tao
Operations at RAISE US
Ying Chuan Tao brings extensive experience in nonprofit operations, resource management, systems design, and financial planning. Prior to joining RAISE US, she served as Director of Resource Management at Jobs for the Future (JFF), where she co-led enterprise systems implementations, and developed processes and tools to improve workforce planning, resource allocation, and organizational decision-making. Throughout her career, Ying Chuan has focused on building scalable systems, strengthening cross-functional collaboration, and helping organizations align their people, resources, and priorities to operate more effectively.
Stephan Hall
Director of Resource Management & Operations at Chalkboard Ventures
Stephen Hall is the Director of Resource Management & Operations at Chalkboard Ventures, bringing experience in Resource Management & Business Operations across the marketing & nonprofit sectors. Before joining Chalkboard Ventures Stephen led resource management initiatives, scaled processes, and built partnerships with cross-functional teams to improve capacity planning, resource alignment, and operational effectiveness. He is passionate about building sustainable resource management practices, developing talent, mentoring teams, and creating systems that enable people and organizations to do their best work.
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