How do you prove resource management is working? David Edwards of Ericsson and Marzena Pietrus of 10Clouds share the metrics and KPIs that define effective resource management. Learn how to balance qualitative and quantitative measures, and which financial and people-related KPIs give a complete picture of success.

David Edwards
Head of Workforce Planning, Ericsson
David Edwards is the Head of Workforce Planning at Ericsson. Not many people can genuinely say they have successfully implemented Strategic Workforce Management in a large company, but David can. He's been a senior leader in operations, consulting, finance, and program management. He's delivered transformation and multi-million pound value repeatedly across multiple industry sectors, in businesses large and small. David's approach to workforce planning and analytics leads the sector. He's managed complex global programs, led professional services teams, built revenue streams, reduced costs, and his colleagues like him.

Marzena Pietrus
Senior Resourcing Lead, 10Clouds
Marzena Pietrus is a Senior Resourcing Lead at 10Clouds, an IT Services and IT Consulting company. In her role, Marzena handles allocations, making sure everyone's talent is used effectively. When schedules clash or resources are stretched too thin, Marzena steps in to level things out. Outside of work, she has completed a course in Executive Leadership Studies, and led a Leadership Club in Wrocław.
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