Laura Dean Smith, who leads a team of nine resource managers, walks through how a Resource Management Office grows from its first stages into a mature, impactful function. Learn how to structure, nurture, and lead an RMO at each phase, and the strategies that improve team dynamics and how resources are managed.

Laura Dean Smith
Director of Business Operations & Project Delivery, BioVid
Laura Dean Smith is an accomplished operations and resource management leader who drives efficiency, performance, and strategic impact across complex organizations. She specializes in designing and building scalable resourcing models while streamlining operations and implementing solutions that improve outcomes, reduce costs, and elevate team engagement. Throughout her career, Laura has led centralized resource management functions, ensuring best-in-class processes for both internal and external stakeholders. She holds her RMCP and has successfully spearheaded large-scale process improvements and organizational change initiatives with a collaborative leadership style. With a “can-do” approach to every challenge, Laura thrives on turning obstacles into opportunities. Her leadership philosophy centers on adaptability, accountability, and finding solutions that enable business success. Her guiding principle is: “The answer is Yes — the question is how do we do it?”

Nora Fleischhut
Transformation Consultant
Nora Fleischhut is an experienced transformation consultant, passionate speaker, and future of work enthusiast. After working in consulting at one of the Big Four for seven years, she’s now partnering with Runn on a mission to unleash the potential of organizations and people by creating more adaptable, human, and joyful ways of working and enabling a change of perspective. With her optimistic, collaborative, and innovative mindset, she creatively draws on methods and expertise from the fields of neurobiology, behavioral sciences, agile ways of working, and psychology. How her friends would describe her to a stranger: Unfalteringly positive.
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