October 29, 2025
11:00 AM ET / 4:00 PM CET
In today’s fast-moving, services-driven world, capacity planning is no longer just a tactical function - it’s a strategic advantage. But how do leading organizations actually plan for the unpredictable? We’ll sit down with two seasoned operations and resource management leaders from DocuSign and Palo Alto Networks to unpack how they approach capacity planning in large, complex environments. From dealing with sudden shifts in demand to balancing utilization and well-being, you’ll hear real-world stories and frameworks that bring both clarity and confidence to the planning process. Whether you're building out a new capacity planning strategy or refining a mature function, this conversation will offer people-centered insights and proven methods for staying ahead - without burning out your teams.
Sr. Director, GTM Services Strategy & Operations – DocuSign David Binnings is the Sr. Director, GTM Services Strategy and Operations for DocuSign supporting the Customer Services organization. With over 25 years’ experience in Professional Services and Support spanning across various industries, he has held positions in Leadership, Resource Management, Program/Project Management, Operations, and Consulting. These unique perspectives have allowed David to build and transform Resource Management organizations to meet the ever-changing landscape of today’s Services businesses. David has a Bachelor’s in Electrical Engineering, a Master’s in Business Administration, and holds both PMP® and RMCP® certifications.
.jpeg)
Strategic Operations Leader – Palo Alto Networks Vidya is a recognized leader in scaling global operations, with 11+ years at Palo Alto Networks. From professional services to resource management and automation, she’s known for her people-first leadership and ability to drive efficiency and impact across fast-growing teams. She’s passionate about mentoring, innovation, and building future-ready operations.
Nora Fleischhut is an experienced transformation consultant, passionate speaker, and future of work enthusiast. After working in consulting at one of the Big Four for seven years, she’s now partnering with Runn on a mission to unleash the potential of organizations and people by creating more adaptable, human, and joyful ways of working and enabling a change of perspective. With her optimistic, collaborative, and innovative mindset, she creatively draws on methods and expertise from the fields of neurobiology, behavioral sciences, agile ways of working, and psychology. How her friends would describe her to a stranger: Unfalteringly positive.
Online
October 29, 2025
11:00 AM ET / 4:00 PM CET
October 29, 2025
11:00 AM ET / 4:00 PM CET
In today’s fast-moving, services-driven world, capacity planning is no longer just a tactical function - it’s a strategic advantage. But how do leading organizations actually plan for the unpredictable? We’ll sit down with two seasoned operations and resource management leaders from DocuSign and Palo Alto Networks to unpack how they approach capacity planning in large, complex environments. From dealing with sudden shifts in demand to balancing utilization and well-being, you’ll hear real-world stories and frameworks that bring both clarity and confidence to the planning process. Whether you're building out a new capacity planning strategy or refining a mature function, this conversation will offer people-centered insights and proven methods for staying ahead - without burning out your teams.
Sr. Director, GTM Services Strategy & Operations – DocuSign David Binnings is the Sr. Director, GTM Services Strategy and Operations for DocuSign supporting the Customer Services organization. With over 25 years’ experience in Professional Services and Support spanning across various industries, he has held positions in Leadership, Resource Management, Program/Project Management, Operations, and Consulting. These unique perspectives have allowed David to build and transform Resource Management organizations to meet the ever-changing landscape of today’s Services businesses. David has a Bachelor’s in Electrical Engineering, a Master’s in Business Administration, and holds both PMP® and RMCP® certifications.
Strategic Operations Leader – Palo Alto Networks Vidya is a recognized leader in scaling global operations, with 11+ years at Palo Alto Networks. From professional services to resource management and automation, she’s known for her people-first leadership and ability to drive efficiency and impact across fast-growing teams. She’s passionate about mentoring, innovation, and building future-ready operations.
Nora Fleischhut is an experienced transformation consultant, passionate speaker, and future of work enthusiast. After working in consulting at one of the Big Four for seven years, she’s now partnering with Runn on a mission to unleash the potential of organizations and people by creating more adaptable, human, and joyful ways of working and enabling a change of perspective. With her optimistic, collaborative, and innovative mindset, she creatively draws on methods and expertise from the fields of neurobiology, behavioral sciences, agile ways of working, and psychology. How her friends would describe her to a stranger: Unfalteringly positive.
Online
October 29, 2025
11:00 AM ET / 4:00 PM CET